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Note 7

Note 7

Samsung launches Note 8 to replace exploding model

Company hopes to win back fans of high-end handsets after fire prone Note 7 “[The] most important thing is that while Samsung admitted to problems with its battery hardware and processes in the Note 7 . . . employees frequently tell me that Samsung hasn’t addressed a deeper issue, cultural reform,” said Geoffrey Cain, author of an upcoming book on the Korean conglomerate.

By Aliya Ram and Bryan Harris
Financial Times

Aug 24, 2017

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In Samsung’s Messy Phone Recall, Lack Of Transparency Takes Center Stage

Geoffrey Cain, author of a forthcoming book about the so-called Samsung empire, says the validity of reports about replacement Note 7s catching fire was met with skepticism inside Samsung itself. Employees told him they felt like they couldn’t really touch the topic for fear of “being branded trouble-makers.”

By Alina Selyukh and Elise Hu
NPR

Oct 18, 2016

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